Business Class
The pitfalls in franchise agreements
There continue to be a number of pitfalls prevalent with pharmacy franchise agreements, says Stephanie McGrath On 26 October 2018, I wrote an article on franchise agreement pitfalls. Over three years …
Not being average
Is your pharmacy average? Bruce Annabel and Mal Scrymgeour offer their advice on the strategies to differentiate yourself from the average Eight years ago, National Geographic magazine collected statistics on …
3 marketing questions you need to answer?
Pharmacies need to reconsider their marketing plans as we settle into the new year, says John Thornett As we all settle into 2022, it is time to rethink your marketing …
Workforce worries to impact market
While the pharmacy market remains strong for now, workforce issues have been identified as the looming threat There has been a marked jump in the number of pharmacy owners …
The best advice
What were our ten best read business columns for 2021? It’s been a couple of years of turmoil and uncertainty, and this is true for the business side of pharmacy …
A new code
How does the new Therapeutic Goods Advertising Code 2021 affect community pharmacy? Emi Gosling explains The TGAC 2021 will come into effect on 1 January 2022, with a transition period …
The rumbling mountain
Community pharmacy continues to ignore the warning signs of an impending upheaval at its peril Pliny the Younger’s letters didn’t mention the earthquakes that preceded the eruption of Mount Vesuvius …
Moving forward
Participation in the COVID-19 vax program created workflow issues for many pharmacies. Jenny Blair from The Next Level says the forward pharmacy model is a solution to the problem As …
Focusing on future generations
Mentoring and encouraging the next generation of pharmacists is essential if we’re to bring along the next wave of owners, says John Thornett We have often said that your team …
The price of hindsight
Are pharmacies fanning the flames of disaster by their poor planning around managing their business margin? Diners at the Plaza Hotel in New York were given reason to pause over …
Blending the human and the machine
Webstercare founder Gerard Stevens describes how a Japanese business process concept helps boost outcomes from systems and processes “Work smarter not harder,” “Quality, not quantity.” We’ve all heard these refrains. …
AI meets the real world
Artificial intelligence in the pharmacy is not the way of the future—it’s here now Hearing the term ‘artificial intelligence’ (or ‘AI’) may conjure up an array of Hollywood images—Skynet in …