Business Class
A common mistake
There is a common error that many pharmacies are making with their marketing strategies, says Sarah Rendell Every January, many set both personal and business goals. From a business perspective …
All burnt out
Supply chain and workforce shortages, rising workloads, stressed patients: pharmacy is copping it from all angles… What can pharmacies do to avoid staff burn out? In 1826, British pharmacist John …
Taking care of business
What were the business stories that kept our readers interested in 2022? Let’s look at the top 15 stories and columns this year Let’s take a look at the 15 …
Demand is strong in the pharmacy market
It’s an unusually busy end of the year for a strong pharmacy market, says Natalie Sirianni As we come to the end of the calendar year, it is a great …
A good car is more than a good engine
The dispensary is the engine that drives the majority of pharmacy business, so how well oiled is your dispensary, asks Glenn Guilfoyle The dispensary is the engine that drives 70-80% …
It’s all about the culture
Having a strong culture is crucial to building a happy and productive workforce and workplace says John Thornett If I reflect on my own journey in business – particularly from …
Finding the right measurement
Measuring the performance of your pharmacy seems easy, but are you looking at the right metrics to best gauge its success? Simon Stevin was well ahead of his time. In …
What does the budget mean for you?
What does the recent Federal Budget mean for community pharmacy? Marcus Evitt of Peak Strategies outlines the key points Federal Treasurer Jim Chalmers handed down, on October 25, Labor’s 2022-2023 …
Workflow: the technology angle
One of the often overlooked areas of a pharmacy is its workflow processes. In the next of our series of expert views, we look at the role of technology Most …
The efficiency paradigm
One of the often overlooked areas of a pharmacy is its workflow processes. Deconstructing these is no easy task, but it can be a winning move to improve efficiencies. We …
Shades of grey
What is a successful culture for a business? How do you define it? And how do you cultivate it? With audible gasps of astonishment, people peered excitedly through the window …
What is a pharmacy owner’s role?
Most pharmacy owners are busy everyday in their practices, but are they missing out on the chance to plan for business success, asks John Thornett? At the time I write …