Chemist Warehouse in ‘ultimate convenience’


A Chemist Warehouse storefront. Image: AJP.

Sherpa has announced it has signed Chemist Warehouse as a national account, to deliver items to consumers within an hour

The Last Mile Delivery App has partnered with the discount giant to deliver online orders from across its national network of retail outlets directly into customers hands, within hours.

The partnership is the first of its kind for Chemist Warehouse, which the two say will allow it to extend its reach and fulfilment into its customers’ homes and businesses.

Once fully rolled out, orders are expected to reach customers within as little as one hour of placement online.  

“We are very excited to be entering this new and increasingly growing space,” said Damien Gance, Director of CW Retail Services.  

“Orders being picked up from any store and delivered point to point to a customer’s home or workplace will enhance our business and redefine the customer service expectation. It’s the ultimate convenience.”

Chemist Warehouse customers are expected to be able to place orders via the Chemist Warehouse website and choose to have it delivered within one, two or four hours, then track its progress in real-time.

Sherpa says that the scalability of its crowd-sourced model is giving retailers such as Chemist Warehouse “unprecedented” flexibility by leveraging their store network as mini-warehouses to bridge the gap between the ease of online shopping and the speed of Click and Collect. 

It is expected the rollout will be swift and include most of the network’s 450-plus stores within the next 12 months.

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2 Comments

  1. Dr E Ackermann
    04/03/2020

    Goes to show not all pharmacy bodies believe that a pharmacists should oversee monthly medication dispensing.
    Makes a mockery of the whole subject and of pharmacist involvement at all.

    • Kevin Hayward
      04/03/2020

      When I had a community pharmacy, I would not have considered anything other than providing the patient who cannot get to the pharmacy the professional courtesy of delivering the medication myself after close of day, in fact all my colleagues in the town did the same. We took pride in our professional relationships with our clients, trying to provide the best care we could for them. It would appear that I am a dinosaur in my approach!

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