assertive
Speaking up
In our latest podcast, Carlene McMaugh speaks to pharmacists about the need to be assertive, and how to do it without going too far into rudeness or conflict Among the …
Breaking the barriers
In our latest podcast, pharmacists explain how and when you need to be assertive, the importance of respectful listening and picking the right language and tone to use In this …
Being assertive
In our latest podcast we look at how and why you should be assertive with prescribers and patients to achieve best practice outcomes Assertiveness: what is it? should you be …