discount
Amplified change: how to avoid disaster
What steps can pharmacy owners take to help prevent their business from succumbing to the external forces that threaten disaster? Bruce Annabel & Mal Scrymgeour investigate We recently watched a …
Price versus service: the patient impact
Patients who attend a discount pharmacy are more likely to have a poorer perception of its service standards and are less likely to adhere to their medicines, new research suggests …
The exam you can’t afford to fail
Community pharmacy needs to learn from, and correct, its past mistakes if it is to remain competitive, say Bruce Annabel and Mal Scrymgeour One of us had a school friend …
Smooth sailing or a wild ride?
As community pharmacy sails into a new reality, Bruce Annabel and Mal Scrymgeour present their top five initiatives that will help you innovate, thrive and survive With our 2018 Christmas …
Retail giants drove $1 discount uptake
Large discount chains and urban pharmacies are the predominant adopters of the controversial $1 PBS discount, data shows A much higher proportion of scripts have been subject to the $1 …
Self selection vs counter conversation
What is your strategy? How does your performance compare to strategy? asks Glenn Guilfoyle Bruce Annabel has recently written some insightful pieces around the commercial and strategy comparisons between the so-called …
The gift that has stopped giving
Pharmacy’s time of delusion over cost cutting has ended, writes Mal Scrymgeour I had a birthday not long ago. It was a day celebrated in some style. But it shouldn’t …
Pharmacies warned on ‘cowboy’ behaviour
Pharmacists must adhere to guidelines on the level of the PBS co-pay discount they offer or risk fines, Pharmacy Guild leaders warn. In the latest NSW Guild Bulletin, acting state …
Patients must have the facts: Guild
Be honest about the true cost of the $1 discount, Guild urges pharmacists Australian pharmacists must be honest about the impact of the $1 PBS co-pay discount on their chances …