Pharmacists’ support service
‘No room for error.’
Pharmacy is inherently stressful and it’s “not uncommon” to see long-term pharmacists deal with burnout, warns PSS The nature of pharmacy means the environment can be “inherently stressful”, said Kay …
Matter of trust
The Pharmacists’ Support Service is highlighting the issue of trust this World Pharmacists Day with its new site “Pharmacy: Always trusted for your health” is the theme of this year’s …
‘No place for sexism, sexual harassment or violence.’
Unprofessional conduct may result in regulatory action including suspension, conditions on registration or worse, warns regulator AJP was recently made aware that a link to this article in the AJP …
How can you de-escalate strong emotions in pharmacy? Advice from the experts
Pharmacists are among the most accessible health care professionals, having many patient interactions per day, and this can sometimes leave them exposed to anger and aggression Most interactions are pleasant and enjoyable, …
Funding boost for support service
The Pharmacists’ Support Service has received funding from the Pharmacy Board to develop and expand wellbeing resources for the pharmacy profession The Pharmacists’ Support Service (PSS), which has been supporting …
‘There is still a higher-than-normal level of anxiety in pharmacy.’
Calls to PSS during the most acute phase of COVID-19 increased by 88%, with most related to the pandemic as well as stress, anxiety and patient care There was an …
Leading teams through unprecedented uncertainty
The second in a series brought to you by the AJP and the Pharmacists’ Support Service, and presented by Helen Lowy, pharmacist and counsellor This one-hour webinar is aimed at …
Donations recognise frontline pharmacy workers
RB Health has donated $10,000 to the Pharmacists’ Support Service (PSS) and distributed ‘Thank You’ packs to almost 4,000 Guild member pharmacies across the country The donations were made in …
Q&A: avoiding burnout and de-escalating conflict
Pharmacy support services report a “huge” volume increase in calls as pharmacists reach out amidst worries about health, patient conflict, staff difficulties, errors and more PSA hosted a webinar on …
Uncertainty keeps pharmacy on edge
What factors are causing pharmacists the most distress during the COVID-19 pandemic? The Pharmacists’ Support Service normally receives around seven to 10 phone calls a week from pharmacists who are …
Self-care and team building strategies
What are some ways pharmacists and pharmacy staff are managing stress in the midst of the COVID-19 pandemic? It’s no secret that what has been happening in the world lately …
‘Be kind to yourselves at this time.’
How can you shift your mindset from surviving to thriving during these stressful times? Here are some practical, positive strategies from a fellow pharmacist and counsellor Hundreds of pharmacists and …