retailing
Cosmetics: pharmacies have the real power
More women are buying cosmetics from pharmacies, which are the “real power players” in the market, new research shows Discount department stores have been the biggest losers, and pharmacies the winners, …
Growth on the horizon
Retail pharmacy trade is set for a period of growth – but not without challenges, a new report has found Bankwest’s Industry Overview Report on the pharmaceutical retailing industry, published …
Lease changes give owners more certainty
Changes to lease legislation in NSW will clarify some issues around community pharmacy leases and give owners more certainty, says the Guild The Guild’s NSW Branch congratulated the NSW Government …
Poll: Are your customers nasty or nice at Christmas?
We want to know if customers are harder to deal with during the holiday season Almost half of retail workers report experiencing customer violence or abuse in the workplace, says the …
‘We’re constantly being scrutinised by the Chinese consumer’
They’ve phoned pharmacies and even sent relatives to Australia to check the pharmacies from which they source health products are real, physical entities Chinese consumers are stopping at very little …
Sector woes not enough to reduce Tax Office penalty
Price disclosure, competition cited in unsuccessful bid to reduce Tax Office penalties The owner of a number of pharmacies in NSW who relied on his accountant and staff for tax …
Christmas spending tipped to rise
Australian shoppers will spend more than $48.1 billion in retail stores over the Christmas trading period from November 15 to December 24, 2016, say figures from the Australian Retailers Association …
Pharmacy deals with conflicts transparently: Tambassis
Guild national president George Tambassis defends the sale of complementary medicines and other retail products in pharmacy On Wednesday, Tambassis appeared alongside AMA South Australian branch president Dr Janice Fletcher on …
Falling PBS script prices force pharmacies to boost retail revenue
PBS reform is forcing pharmacy operators to boost their retail revenue, a report from IBISWorld, Pharmacies in 2016-7, shows. The report, which warns of troubled times ahead for pharmacy, says …
Price rounding, secret numbers and irrational shopping
How can minor pricing tweaks affect your shoppers’ behaviour? wonders Mal Scrymgeour Rounding: The other day, the more attractive half of our relationship arrived home in a flurry of bags …
How to stop your patients becoming customers
When is a patient not a patient? writes Mouhamad Zoghbi When trying to maintain sustainable pharmacy profits, it’s clear that reacting to your competitors’ discounting tactics is very expensive. As …
Euro/US style supermarket pharmacies inevitable, says expert
European or US-style supermarket pharmacies are inevitable in Australia, says a retailing expert – but customers aren’t necessarily attracted to supermarkets for their health needs. Dr Gary Mortimer, senior lecturer …