Roy Morgan
Chemist Warehouse satisfies
Discount giant lands customer satisfaction award Research company, Roy Morgan, has named Chemist Warehouse as its Pharmacy of the Year for the fourth time. The award was given to …
‘Thrilled and humbled’.
Roy Morgan has revealed the results of its Annual Customer Satisfaction Awards, including its chemist/pharmacy of the year Roy Morgan has named 33 winners across 37 categories, including utilities, finance, …
‘Clear correlation’ between lockdown, mental health
The incidence of colds and flu has dropped significantly in 2020, while mental health concerns are on the rise, new data shows Roy Morgan has interviewed more than 5,000 Australians …
TWC scores top points during busy March
While pharmacies across Australia have been pulling out all stops during the COVID-19 pandemic, one particular chain shines in customer satisfaction TerryWhite Chemmart (TWC) is the Pharmacy of the Month …
Coronavirus tanks consumer, business confidence
Australian Consumer Confidence has plummeted to a 30-year low, says Roy Morgan in a market research update Confidence fell by a massive 27.8% last week, the organisation reports, bringing the …
Clear winner
There’s been a strong field of contenders… but which pharmacy brand came out ahead? Roy Morgan has announced the winners of its Annual Customer Satisfaction Award winners… and this year, …
TWC scores pharmacy of the month
Guardian and TerryWhite Chemmart are neck-and-neck in satisfaction ratings, with the latter closing the gap in the latest round of awards TerryWhite Chemmart (TWC) has trumped Guardian as Pharmacy of …
Which group is now unbeatable?
The latest satisfaction data from Roy Morgan has revealed Guardian to be the winner of the Chemist/Pharmacy of the Month Award for August 2019 Guardian came top with a customer …
A lot of pain
Pharmacy still leads supermarkets as the preferred source of pain medication, with one in seven choosing CWH New data has revealed that pharmacy is still the primary source of pain …
Priceline winning in beauty stakes
Department stores haven’t been able to match the growth of Priceline when it comes to cosmetics – and even Chemist Warehouse has experienced a slump Roy Morgan has released new …
Guardian on top
Guardian has again been named the Roy Morgan Pharmacy/Chemist of the Month for March 2019, as several other groups improve their customer satisfaction Guardian scored a customer satisfaction rating of …
Pharmacies the vitamin winners
New Roy Morgan data shows that the proportion of Australians buying vitamins, minerals and supplements has gone down since 2014 Amid news that pharmaceuticals such as Blackmores and Swisse can …