Canberra set for first drive-through pharmacy

parents kids in car drive through Credit: Professional Images
Credit: Professional Images

The ACT is about to get its first drive-through pharmacy – and the first drive-through pharmacy for the Discount Drug Stores group

The owner of Gold Creek Discount Drug Stores, Nader Ibrahim, says he hopes the new service will shake up the Territory’s healthcare market.

Set to open on Saturday 14 April, Gold Creek Discount Drug Stores’ drive-through service is aimed at helping to meet demands for convenience within the Nicholls community and drive a new shopping concept for time-poor customers.

The drive through pharmacy offers a click-and-collect program, script collection, and e-commerce orders.

Mr Ibrahim says there will be no queues and the concept is perfect for those on repeat prescriptions or seeking over-the-counter medication.  

He says he is opening the drive-through to create a new form of accessible healthcare for the brand and meet consumer needs.

“I’ve worked in the Gold Creek area for six years now and I’ve learnt that our customers, particularly mothers in the area, really value convenience and this inspired our ambition to introduce the first drive-through concept in ACT to our pharmacy,” he says.

“Nicholls is a hub for parents, and more often than not they are required to take their kids out of the car and into the pharmacy, which often has queues for their prescriptions and limited seating.

“The addition of a drive-through means parents can now pick up their scripts without having to bring their kids in the pharmacy, making it more convenient.

“We want to ensure our community, especially parents, the elderly and disabled customers, have direct and accessible medication, healthcare products and professional pharmacist advice with ease.”

Mr Ibrahim previously owned Gold Creek Chemist before rebranding the pharmacy to Discount Drug Stores, with the aim of providing greater access to full pharmacy services.

“While we remain locally owned and operated, rebranding to Discount Drug Stores has enabled us to improve community health, expand our offering with the brand’s leading professional services program and offer a larger range of products at a lower, more competitive price,” he says.    

Sigma Healthcare’s Discount Pharmacy Retail Group General Manager, Douglas Kuskopf-Dallas, says its investment into new initiatives allows the brand to adapt to the changing needs of its customers.

“As we continue to expand our national footprint, we strive to be innovative and ahead of the trends,” Mr Kuskopf-Dallas says.

“The launch of Gold Creek Discount Drug Stores’ drive-through is a prime example of the brand’s ability to adapt and better serve our customers.

“Gold Creek is a revolutionary step forward for our brand and we hope to see the success of this concept widen our ability to support customer wellness all year round.”

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