Posts in tag

customers


Faced with a patient whose demands put you in a professional quandary, what steps can you take to retain: professional identity and respect in the face of other healthcare professionals …

This interactive discussion will focus on practical ways to deal with a patient who is agitated, angry or abusive. It will provide some steps that can be taken to: keep …

It is a myth to assume that all pharmacies ‘are doing well’ from COVID-19, says the Guild, with many looking to the JobKeeper scheme to stay afloat Pharmacies located in …

In need of a good news story or pick-me-up today? Here is a roundup from across your pharmacist colleagues of random acts of kindness they’ve received from the public With …

A community pharmacist has answered the public’s questions on a popular online forum, covering Chemist Warehouse, wages, homeopathy, codeine and more A pharmacist with five years’ experience under their belt …

A new comedy TV series set in a pharmacy has scored mostly positive reviews – although some viewers believe it depicts pharmacy personnel as unprofessional and incompetent Would you watch …

What are your facepalm moments? Things that make me shake my head in pharmacy, writes an AJP forum member: 1. Patients coming in without their glasses. I need to give them …

“Ever had a patient wanting to get enough until payday and then never returns for the balance or to pay?” Post a comment. Other current topics in the AJP Discussion …

Don’t panic! Traditional shopping is not dead Despite the lure of online shopping young people prefer shopping in-store, according to AMP Capital Shopping Centres (AMPCSC) Recommended Retail Practice Report. The …

More than half of pharmacy staff say customers are more likely to be impatient during holidays, with 18% saying they cop abuse Earlier this month, the Shop, Distributive and Allied …

A Melbourne woman has written an open letter to Priceline on Facebook complaining of being racially profiled Hiwot Birhane, who is of Ethiopian background, and six friends, went to the …

We take a look at a couple of real-life stories of pharmacists who have experienced workplace pressures, customer abuse and more This is the second installation of a two-part series …