retail
How to handle harassment at work
Retail workers including pharmacy assistants continue to be subjected to a significant amount of sexual harassment in the workplace – and the Guild expects “zero tolerance” by employers In response …
Are you allowed to offer discounts on services?
Pharmacy Board reminds pharmacists of their obligations when advertising health services, and warns about steep penalties for breaches—up to $10,000 per offence To protect consumers, the National Law has provisions …
Retail bonanza
There’s still plenty of life in the use of catalogues in retail, even among younger customers, a new survey finds Australian consumers, even those in younger demographics, still heavily use …
Diagnosing pharmacy’s terminology issues
Does pharmacy have a problem with the way it thinks about, and refers to, patient diagnosis? Glenn Guilfoyle and Jenny Blair thinks it does, and that it may have unintended …
What’s shaping OTC pharmacy?
The state of the industry in Australia’s OTC retail pharmacy channel, according to IRI’s Market Moves report IRI’s Market Moves provides a compelling overview of the most influential trends and ‘market …
Adapt to survive as grocery threat looms
Demand from supermarkets and grocery stores is expected to rise this year, threatening industry revenue as pharmacies adapt to survive in a more competitive operating environment Operators in the supermarket …
Why do people buy medicines from supermarkets?
Consumers appear to be moving away from pharmacies and into supermarkets for minor healthcare needs, says QLD researcher In Australia, supermarkets are able to offer unscheduled medicines for the treatment …
Are we heading in the right direction?
Does all the change in the pharmacy landscape mean we are moving on the right path? Some data indicates otherwise, says Glenn Guilfoyle End of financial year data collected …
Online shoppers duped into buying fake medicines, makeup
Almost a third of online shoppers tricked into buying fake makeup, skincare and medicine, according to new research from MarkMonitor New research finds counterfeit goods still pose a significant risk …
API sees decline in consumer spending
People are spending less per basket and on lower value items, says CEO Australian Pharmaceutical Industries (API) has announced revised profit guidance for the financial year ending 31 August 2017, …
Young people prefer the real thing to online
Don’t panic! Traditional shopping is not dead Despite the lure of online shopping young people prefer shopping in-store, according to AMP Capital Shopping Centres (AMPCSC) Recommended Retail Practice Report. The …
Should the Easter Bunny come out to play now?
Does the Easter bunny really want to come out to play in January? Peter James Ryan asks in Inside FMCG Retail has been a calendar-based business for all of its …