retail
Retail guru back at APP
Australian Pharmacy Professional Conference & Trade Exhibition will welcome back retail consultant and strategist Malcolm Scrymgeour as a speaker for 2017 Scrymgeour, director of Zumo Retail (and a columnist for …
Pharmacy cops it over Christmas
More than half of pharmacy staff say customers are more likely to be impatient during holidays, with 18% saying they cop abuse Earlier this month, the Shop, Distributive and Allied …
Christmas spending in the pharmacy
How to take advantage of increased spending over the holiday season and offer value to customers in the pharmacy End-of-year holidays can provide a profitable albeit stressful time for retail …
Are you being served?
Why pharmacy trumps retail for OTC purchases? Consumers give the lowdown Time pressure or cost are not overriding concerns for pharmacy customers, new consumer research reveals. A study of 86 …
Addressing pharmacy’s ethical dilemma
The Review of Pharmacy Remuneration and Regulation should address concerns over the possible conflict of interest between pharmacy’s retail and health care roles, bioethicists believe. In an article entitled ‘Health …
