customer satisfaction
CWH scores customer satisfaction award
Discount chain Chemist Warehouse (CWH) has once again been named “Pharmacy of the Year” by independent market research company Roy Morgan Roy Morgan’s annual Customer Satisfaction Award recognises 38 companies …
Turn customers into advocates or lose battle for relevance
Did you know that your existing customer base is possibly your business’ greatest hidden asset? Customer experience expert Amanda Stevens tells us more During APP2023 Amanda presented a session titled: …
Five five-star reviews
Guardian has been named the winner of Canstar Blue’s Most Satisfied Customer Award Canstar has ranked 14 pharmacy banner groups on criteria including service and advice, availability of pharmacists, prescription …
Who has the most satisfied customers?
A first-time winner has been named as this year’s Chemist/Pharmacy of the Year by Roy Morgan Roy Morgan has announced the winners of its Annual Customer Satisfaction Awards – which …
Which group is now unbeatable?
The latest satisfaction data from Roy Morgan has revealed Guardian to be the winner of the Chemist/Pharmacy of the Month Award for August 2019 Guardian came top with a customer …
World news wrapup: 22 August 2019
Queen’s pharmacist slammed for selling homeopathic Berlin Wall; Canterbury hospital pharmacists to walk off the job; customer satisfaction in the US UK: The pharmacist by appointment to Queen Elizabeth and …
Guardian on top
Guardian has again been named the Roy Morgan Pharmacy/Chemist of the Month for March 2019, as several other groups improve their customer satisfaction Guardian scored a customer satisfaction rating of …
DDS looks good for pharmacy of the year
Discount Drug Stores has taken out the Roy Morgan pharmacy customer satisfaction award for October More than 91% of DDS customers reported that they were ‘very’ or ‘fairly’ satisfied with …
New front runners in customer ratings?
Priceline Pharmacy, Discount Drug Stores have toppled My Chemist from top of customer satisfaction polls in past months… but it’s still close behind While My Chemist took out the top …
Who won pharmacy retailer of the year?
Roy Morgan has announced the winners of the 2017 Customer Satisfaction Awards, presenting 32 awards to businesses which “consistently outperformed their peers” Among six first-time winners this year was My …
Who will win Pharmacy of the Year for 2017?
Terry White Chemist continues its winning streak in Roy Morgan’s customer satisfaction polls, giving My Chemist a run for its money Terry White Chemist currently sits at a 91% customer …
Terry White dominating customer satisfaction
The pharmacy chain has well and truly knocked My Chemist off its perch in monthly Roy Morgan customer poll Terry White Chemists has again been named Pharmacy of the Month …