Posts in tag

customer service


Don’t panic about the $1 pharmacy copayment discount—and don’t automatically assume you should offer it, writes Mal Scrymgeour

Nine out of ten Australians believe that cheap, generic medicines include the same ingredients as more expensive products—but many still trust the big name brands more, Canstar Blue has found. …

Terry White was in Coffs Harbour this week to launch the first store in a new pharmacy concept: Terry White Express. The new shop is set to be the first …

Australia’s community pharmacies are people-pleasers, proving they know what customers want, says a spokesperson for Roy Morgan Research. For the third consecutive year, Guardian Pharmacy took out the Chemist/Pharmacy of …